Terms of Service

Last Updated: [Insert Date]

Welcome to Pinnal-Shop (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, pinnal-shop.com, including any content, features, products, and services offered (collectively, the “Site”).

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this Site. By using the Site, you represent and warrant that you meet these requirements.

2. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations

• Attempt to gain unauthorized access to the Site or its systems

• Interfere with the security or proper functioning of the Site

• Copy, reproduce, or distribute any Site content without permission

3. Products & Orders

3.1 Product Information

We make reasonable efforts to display accurate product descriptions, images, and pricing. However, we do not guarantee that descriptions or other content on the Site are error-free. 

COLOURS

We try our best to accurately display the attributes of our products, including composition and colours. The colours you see will depend on your computer system or mobile device, and we cannot guarantee that your screen will display accurately the colours of our products.

SIZING

All measurements are approximate and are not guaranteed. 

3.2 Pricing & Availability

Prices are subject to change at any time without notice. Product availability may vary.

3.3 Order Acceptance

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including cases involving:

• Suspected fraud

• Inaccurate pricing

• Unavailable products

If we cancel an order, we will attempt to notify you and issue a refund when applicable.

4. Payments

Payments must be made using the methods offered at checkout. By placing an order, you represent that:

• You are authorized to use the payment method

• The information provided is accurate

We use third-party payment processors and are not responsible for their errors or actions.

5. Shipping & Delivery

Shipping times are estimates and not guaranteed. Delays may occur due to factors beyond our control.
Risk of loss passes to you upon delivery to the carrier.

For full details, please review our Shipping Policy.

6. Returns & Refunds

Our return and refund terms are set out in our Refund Policy, which is incorporated into these Terms.
By placing an order, you agree to the Refund Policy.

7. Accounts

If you create an account, you are responsible for:

• Maintaining confidentiality of your login credentials

• All activities that occur under your account

We may suspend or terminate accounts that violate these Terms.

8. Intellectual Property

All content on the Site—including images, text, graphics, logos, and product designs—is owned by Pinnal-Shop or its licensors. You may not use, reproduce, or distribute any content without prior written permission.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their content, policies, or practices. Accessing third-party sites is at your own risk.

10. Disclaimer of Warranties

The Site and all products are provided “as is” and “as available” without any warranties, express or implied.
We do not guarantee that the Site will be uninterrupted, secure, or error-free.

11. Limitation of Liability

To the fullest extent permitted by law, Pinnal shall not be liable for any:

• Indirect, incidental, consequential, special, or punitive damages

• Loss of profits, data, or goodwill

• Damages resulting from use or inability to use the Site or products

Our maximum liability for any claim shall not exceed the amount paid by you for the product involved.

12. Indemnification

You agree to indemnify and hold harmless Pinnal and its affiliates from any claims, damages, losses, or liabilities arising from your use of the Site or violation of these Terms.

13. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Changes to the Terms

We may update these Terms at any time. Changes take effect upon posting on the Site.
Your continued use of the Site after changes means you accept the updated Terms.

15. Termination

We may suspend or terminate your access to the Site for any reason, including violations of these Terms.
Upon termination, your right to use the Site ceases immediately.

16. Governing Law

These Terms are governed by and interpreted in accordance with the laws of United Kingdom.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Information

For questions about these Terms, you may contact us at:

Email: [Insert Email]
Address: 38 Stoats Nest Village, Coulsdon, London CR5 2JN